thecomputerdude 27 Report post Posted December 30, 2013 Well, the warranty on my XP7's expired last week. 4 headsets in a one year period, many defects related to poor quality control on the headphones themselves. Turtle Beach makes a great ACU (audio control unit) and have decent tech support (I've spent $100 shipping back broken headsets now). So my latest Sierra/XP7 headset bites the dust, quietly and with no fanfare during a movie: Fortunately since the design of the system is so good, I can ditch the sub-par headsets and find me something quality to plug into the ACU. :) 1 ArdmxurRof reacted to this Share this post Link to post Share on other sites
Rob 75 Report post Posted December 31, 2013 It surprises me that you have had so many problems. I have 2 sets of turtle beach headphones (wired and wireless) and have had them for years with no issues at all. Share this post Link to post Share on other sites
thecomputerdude 27 Report post Posted January 1, 2014 I think it's all in my head. Those high-frequency electronic discharges and all seem to be melting things. So far all my headsets have lead an easy life, head>desk>head>desk>head...etc. This last headset just quietly folded over on my head, both sides still work but it's resting on the plastic block instead of the cushion. Now I get to peruse the Crutchfield magazine for whatever headset looks best...most of what I'm liking is in the deep $$$ range though. Share this post Link to post Share on other sites
Roamin 14 Report post Posted January 5, 2014 I've gone through two of these damn things ranging from 50-80 bucks in the span of a half a year. I decided it wasn't worth shipping them back anymore and have been using a Logitech webcam and a pair of Sony headphones ever since. Share this post Link to post Share on other sites
BraddersTheDog 17 Report post Posted January 6, 2014 Nearly bought some Turtle Beach headphones a while back. Looks like I should steer clear.. Share this post Link to post Share on other sites
thecomputerdude 27 Report post Posted January 8, 2014 It's a great system, don't get me wrong, but their quality control has simply SUCKED. There's nothing like opening a brand-new warranty replacement and finding out that there's no way it could have passed a real QC inspection. (I'm pretty sure there was manufacturing debris lodged behind the right speaker, limiting movement and thereby sound) Share this post Link to post Share on other sites